We make refunds and returns quick and easy to initiate. To contact us, email info@mokkfoods.com

• Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.
• Returns must be initiated within 14 days of order delivery.
• Do not ship your return to us prior to contacting and receiving approval from customer support.
• If your item is damaged, broken or disfigured upon arrival, please contact us and we will provide a replacement upon reasonable proof.
• Upon our instruction, remaining items must be returned to our facility in original condition to qualify for a full refund. Return shipping fees from may apply.
• We will send you a prepaid shipping label if you qualify for a return. In some instances, return shipping fees may apply.
• We may ask you to take a photo of your return to help us in improving our product.
• Refunds are credited to your original form of payment. Please allow up to one week for your refund to be processed upon approval.
• Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.